Terms & Conditions

Introduction
Welcome to Le Postres Store. These terms and conditions outline the rules and regulations for the use of our website and services.

Acceptance of Terms
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Le Postres Store if you do not agree to all the terms and conditions stated on this page.

Purchases
All purchases made through our website are subject to product availability. We reserve the right to limit the quantity of products we supply, supply only part of an order, or divide up orders.

Pricing
All prices are in LKR and are subject to change without notice. We reserve the right to modify prices at any time.

Shipping and Delivery
We aim to deliver products within 2-4 days from the date of purchase. Shipping costs are calculated at the time of purchase.

Returns and Refunds
Please refer to our Refund Policy for details on returns and refunds.

Privacy
Your privacy is very important to us. Please refer to our Privacy Policy for details on how we handle your personal information.

Privacy Policy

Introduction
Le Postres Store is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information.

Information Collection
We collect personal information such as your name, email address, mailing address, phone number, and payment information when you make a purchase or create an account with us.

Use of Information
We use the information we collect to process your orders, communicate with you, and improve our services. We may also use your information for marketing purposes, but you can opt-out at any time.

Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties, except to trusted third parties who assist us in operating our website, conducting our business, or servicing you.

Security
We implement a variety of security measures to maintain the safety of your personal information.

Changes to This Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us
If you have any questions regarding this Privacy Policy, you may contact us at [email protected].

Refund Policy

Returns
Our policy lasts 3 days. If 3 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

 Eligibility
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Process
To complete your return, we require a receipt or proof of purchase. Please contact our WhatApp number 0713282078 to initiate the return process.

Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 2 days.

Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at WhatApp number 0713282078.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us WhatApp number 0713282078.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.